Arrivals and departures

What an airport transfer is really buying you

The expensive part of an arrival is never the driving. It is the forty minutes at the end of a long flight when nothing is coming, the app that cancels twice at 01:40, and a taxi queue moving at the speed of its slowest suitcase. What we sell instead is narrow and specific: a named chauffeur, a vehicle already on airport property, and a figure in Canadian dollars agreed before you left home.

Every arrival we hold is matched to the flight, not to the hour you guessed when you booked. Dispatch watches the tail number from wheels-up and re-times the pickup on its own. Push back late and your chauffeur leaves our base later. Land twenty minutes early on a tailwind and the car is early too. Neither costs you a rebooking fee, because neither of them was your decision.

Departures are the quieter half of this service and the half most travellers under-plan. We build the pickup backwards from your check-in cut-off rather than from the departure time on the ticket, and dispatch reads the 401 and the 427 in the hour before the car leaves. If the corridor is closed you get a phone call and an earlier pickup, rather than an explanation from the hard shoulder.